What counts as an actionable device?
A device that checks in at least once during the billing cycle: it connects to or authenticates with DeviceView. If it doesn't, it's excluded from that cycle's fees, even if it stays enrolled.
What happens at the Pilot limit?
Pilot covers 5 devices, and your console shows usage (3/5). Enrolling a 6th prompts the move to Standard: $20/month covers your first 20.
When am I billed?
Monthly. Your per-device count for a cycle is based on devices that checked in during that cycle. Cancel anytime.
Do dormant devices cost anything?
No. A device with no check-in during a cycle is excluded from that cycle's fees, regardless of registration status.
Is SSO extra?
No. SSO (SAML 2.0 / OIDC), SCIM provisioning, RBAC, and the audit log are included in every tier, including the free Pilot.
How does the 15-day satisfaction guarantee work?
Not satisfied? Cancel your subscription and request a full refund within 15 days of your subscription start date.
Can I mix Windows, Mac, Linux, Android, and iOS?
Yes. One console, one price, every platform.
Compliance status?
DeviceNexus, the company behind DeviceView, is SOC 2 Type II audited with DeviceView in scope, and holds ISO 27001 certification. The report and certificate are available under NDA.